A free book
Business Training
Accounting, operations and FMCG trade practice, for the people who run FMCG distribution. Four parts, short chapters, one idea each, with a stockist's bills as the examples.
68 of 68 chapters written. Free to read, no sign-up.
Stockists and owners
See why the month-end numbers don't match, and which missing document caused it.
Office and accounts staff
Debit and credit, GST, claims and closing, explained with bills from a stockist's day.
Salesmen and supervisors
Schemes, beats, collections and incentives, and why the company asks for what it asks.
Contents
Part 1Keeping the books
Every rupee that moves in a business leaves a trace on paper — a bill, a receipt, a payslip. Accounting is the habit of turning those papers into a few simple records that never disagree with each other. This part builds
- 1.1Why keep accountsThe scorebook
- 1.2Every entry starts with a documentThe four kinds of documents
- 1.3AccountsThe family's finances
- 1.4Debit and creditThe two tanks
- 1.5Postings and journal entriesThe bill is the entry
- 1.6Parties and cost centresThree questions: what kind, with whom, for which part
- 1.7The journal and the ledgerSame lines, sorted twice
- 1.8The trial balanceThe level scale
- 1.9Profit and loss, and the balance sheetThe movie and the photograph
- 1.10Sales, purchases and returnsThe eraser that leaves a trace
- 1.11Money in, money outTwo diaries
- 1.12Who owes whomThe expiry date on money owed
- 1.13Stock and marginCash on the shelf
- 1.14Fixing mistakesReplace, never patch
- 1.15GSTThe relay race
- 1.16Income taxThe sleeping partner
- 1.17TDS and TCSThe tax postman
- 1.18Are the books right?The five link rules
Part 2Running the business
Part 1 was the record. This part is the work that creates it: taking an order, buying stock, collecting money, paying people, filing returns, closing the day. Each chapter follows one chain of documents from start to fin
- 2.1Order to cashCash is the finish line
- 2.2Buying and payingThe restaurant check
- 2.3Stock on the shelfFirst to expire, first out
- 2.4Cash and the bankThe leaking bucket
- 2.5Credit and collectionsThe limit you can afford to lose
- 2.6Filing GSTThe monthly exam
- 2.7Salary and incentivesRent and harvest
- 2.8The compliance calendarThe household bill calendar
- 2.9Registrations and licencesThe driving licence
- 2.10DeliveryThe signed receipt
- 2.11Controls and daily reportsTwo keys and a dashboard
- 2.12Closing the day, the month and the yearPulling down the shutter
Part 3FMCG trade practice
This is the part the first two were preparing for. A packet of biscuits passes through five or six hands before someone eats it, and each hand has its own targets, margins and paperwork. This part walks the chain from th
- 3.1What FMCG isPennies, fast
- 3.2The chainThe packet's journey
- 3.3Big brands and small brands
- 3.4How a brand's sales team works
- 3.5Appointing a stockist
- 3.6The price ladderThe price ladder
- 3.7Three sales of one packetThree sales of one packet
- 3.8Targets and trade spend
- 3.9What brands measure
- 3.10Launching a product
- 3.11Ordering from the company
- 3.12Schemes and margins
- 3.13ClaimsThe claim is a bill to the company
- 3.14Damages, expiry and returns
- 3.15Credit and collection on the beat
- 3.16Salesman incentives
- 3.17Many brands, one stockist
- 3.18Beats and routes
- 3.19Kinds of retailers
- 3.20Words from the field
Part 4Using software and AI
Everything in Parts 1 to 3 can be done with a register and a calculator — that is how most stockists started. Software does not change the rules; it does the repetitive steps without getting tired and keeps the records l
- 4.1Register, Tally or app
- 4.2What to automate first
- 4.3Clean masters firstClean masters first
- 4.4Order to cash in software
- 4.5Stock in software
- 4.6Accounts and tax in software
- 4.7Payroll and incentives in software
- 4.8Reports to read every day
- 4.9Choosing software
- 4.10Going live
- 4.11Keeping data safe
- 4.12What AI is and isn'tThe new trainee clerk
- 4.13AI for office work
- 4.14AI reading documents
- 4.15Speaking instead of typing
- 4.16Asking questions of your data
- 4.17Checking AI's workAI proposes, a person approves
- 4.18Data privacy with AIThe never-paste list